Terms and Conditions

The following terminology applies to these Terms and Conditions:

  • Customer“, “You” and “Your” refers to you, the person accessing this website and accepting the terms and conditions.
  • The Company“, “We”, and “Us” refer to our Company.

The Diamond Set Wedding Rings website is an online outlet operated by the Trojan Findings Ltd Group in the UK. The website contents, terms and conditions and all contracts formed between Us and You will be governed by, and interpreted as, in accordance with UK Law.

We can be contacted via email at info@www.diamondsetweddingrings.com or by phone on 0121 236 5740. Our postal address is 21A Vyse Street, Birmingham, West Midlands B18 6LE.

Please read these terms and conditions carefully so as to understand your rights when using this website. The ownership and use of the content in this website, website disclaimers, and other general terms and conditions govern your use of this website. If you do not agree with our terms and conditions, you are advised not to use our Website. By accessing or using this Website, you agree to following terms and conditions in full.

These terms and conditions are subject to change. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the terms and conditions periodically for updates.

Acceptable Use

Our website, products and services are all directed to people who are at least 18 years old or older.

You are provided access to this website for your personal non-commercial use only.

Intellectual Rights

The contents displayed on this website are protected by copyright, other laws in the UK and similar laws internationally. You acknowledge and agree that all copyright and other intellectual property rights that may exist in materials available through or on this website belong to us or to our licensors.

You must not in any form or by any means use any material available through or on this site without our express written approval.

Links from this Website

This website may contain links to other websites and are provided as references for your information. We do not monitor those websites and do not accept any responsibility for them.

Links to this Website

This website may contain links to other websites and are provided as references for your information. We do not monitor those websites and do not accept any responsibility for them.

Registration and User Accounts

You do not need to register for a user account on this website before you make any purchase. However, creating an account will allow you to view your current and past orders, maintain a wish list, and store your personal information such as your email and postal addresses. Please read our privacy policy for further information.

Your Username and Password

Your username and password should not be disclosed to any third party. You agree that you are solely responsible for use of our website by any other person or a system using your username and password.

You agree to notify us immediately by email or phone of any unauthorised access to our website using your username and password.

Availability

Unless otherwise stated, the products featured on this website are available within the UK market and internationally. In addition:

  • Goods are subject to availability.
  • If we do not supply the goods we will refund any monies paid.
  • We will not be liable for compensation or damages if we do not supply goods.

Our Products

The products on our website are displayed and promoted using photographic images and or computer generated graphics. Although we take all reasonable care to ensure that our images accurately reflect the actual products, you acknowledge that due to the inherent difficulties with photographing items of jewellery, there may be some anomalies. Please note products on our site are displayed larger (or smaller) than their actual size.

Placing Orders

You may place an order by selecting a product (and any options) and making an online payment via Paypal™. Please note you do not need a Paypal™ account however, payment is processed by the PayPal system where you have the option to use a Debit or Credit Card.

A binding contract is formed only when you receive confirmation from us that your order is accepted.

We reserve the right to accept or reject any order at our sole discretion and at any time before the dispatch of products. If we cannot accept your order, we will contact you via email or telephone. In an event of an order being rejected, we will refund monies received via the Paypal™ system.

You may cancel your order any time by contacting us on info@www.diamondsetweddingrings.com (or phone) before we dispatch the order from our shop. However, once the product(s) have been dispatched, you cannot cancel that order.

Payment Terms

We accept payments through Paypal™only. After receiving your payment, we will send you an invoice along with your order number. We reserve the right to cancel any transaction. In case of cancellation the full amount will be refunded back through Paypal™.

All the prices of products are in British Pounds and are payable only using by British Pounds (the Paypal™system will handle the exchange rate).

Shipping and Dispatch

Products can only be shipped to the billing address.

All UK orders are shipped free of charge unless a delivery fee is specified in the product page. All international orders have a flat fee displayed at check out.

The delivery time for a product will be different depending on whether the product is available in-stock or not. Users should refer to the product specific delivery instructions published in the website. We will dispatch all in-stock products within 2 business days and take all necessary arrangements to ensure the products are delivered within the specified delivery time. However, we cannot guarantee the total delivery time and will not be responsible for any delay due to factors beyond our control.

Items can be collected personally from one of our shops with prior arrangements.

Warranties against Defects

You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Returns and Refund Policy

We operate an easy to return policy. If, for whatever reason, you are not satisfied with your purchase please email or phone us to discuss the items return and refund.

We offer a 30 day returns policy. You can return the item in its original condition and packaging and a full refund. However, you acknowledge that all return shipping charges are paid by you. It is highly recommended that you use a reputable postal/shipping company and further insure the item(s) being returned.

Returned item(s) must not have been worn and should be in original condition with no damages, scratches or signs of wear to qualify for a full refund.

All returns will be thoroughly inspected before any refund is processed. The determination that an item is in its original condition is at the sole discretion of us.

On arrival of the item and subject to inspection the refund will be processed via the Paypal™ system.

Limitation of Liability

You agree that our entire liability, and your exclusive remedy, with respect to any product(s) provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such product(s). We shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of its products or for the cost of procurement of substitute products.

Privacy Policy

Please see our privacy policy here.

Complaints

If you feel that this Site is breaching its stated terms and conditions, you may contact us by email or phone us on 0121 272 8516.